Each item is personally packaged with care. Jewelry is bundled with love to ensure its safe arrival .

Domestic Shipping | United States and Puerto Rico  

Domestic Shipping Time: 3-5 Business Days Via USPS First Class Mail includes tracking number

International Shipping | ;
Canada, Dominican Republic, France, Italy, Mexico, Portugal, Spain, United Kingdom

International Shipping Time:
5-15 Business Days Via USPS First Class International or Global Post Economy

Handling Process |
2-3 Business Days

Please Contact Us for:

• Package delays

• Lost package

• Damaged package

Once an item has been shipped to its correct location MIEL is no longer responsible for the package in cases of theft.

Cancellation:

Must be made within 24 hours of order. Once item is shipped and processed it can no longer be cancelled. Please ensure you have the correct address during checkout, P.O. Box addresses are not accepted.

 

Returns + Refunds | 

All items excluding earrings may be returned. due to hygienic purposes we do not accept earring returns. Please Contact within 7 days upon receiving package for a return request. Items must be new and in original packaging. Item cost and initial shipping fee will be refunded.

Return shipping cost is the responsibility of the customer.

No refunds on account of allergies

-Miel is not held accountable for allergic reactions due to metals. Please visit product descriptions for material information.

Exchanges | Not accepted